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Customer Service Representative with Polish

Hlavní město Praha Plný úvazek

Náplň práce

We are seeking for English and Polish speakers with customer service background and willingness to learn.

Your new role will include:

* Taking care of an assigned portfolio of customers
* Assisting customers with how-to’s
* Handling customer service inquiries and issues via telephone or email
* Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
* Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation
Start: ASAP
Location: Prague 3

Požadavky

* Fluent ENGLISH in both written and oral form, min. C1
* Perfect POLISH, min. B2+
* Completed studies
* Good communication skills are essential!
* Previous customer service work experience or logistics background
* Being an independent and responsible person
* Goal-oriented person - always trying to find a solution
* Excellent and effective organizational and time management skills

Místo pracoviště

Praha

Informace o pozici

  • Hlavní město Praha
  • Obor: Výroba, průmysl a energetika
  • Plat: Od 258 CZK do 304 CZK
  • Typ pracovního poměru: Plný úvazek