A well-established, gradually growing international company that is currently looking for a ServiceNow Internal System Senior Specialist
As a ServiceNow Internal System Senior Specialist
your responsibilities will be:
- Advising other departments on ServiceNow IT operations management best practices assisting with CMDB (configuration management database) processes and best practices validating discovery results and troubleshooting if necessary
- To keep track of the discovery's completion
- Address technological difficulties and barriers in the discovery process by collaborating with internal technical teams.
- Investigating and troubleshooting the technological difficulties
- Management of incidents and accountability for special instances
- Fluent English (written and spoken B2+)
- Pro-active approach
- Extensive practical experience with optimizing discovery, modifying patterns, and creating patterns as required.
- 6+ years of equivalent work experience in corporate areas.
- Expertise in using ServiceNow Discovery to navigate across servers, databases, networks, and operating systems.
- Proven infrastructural and problem-solving skills
- Strong communication and negotiation skills.
- Very well-organized with exceptional time-management skills
Praha
