Are you looking for a new experience in customer service? Would you like to become a part of an international company? Do you have a fluent English? Then this job might be the perfect choice for you!
Main responsibilities:
- Primarily assigned to online / electronic activities without the inbound customer interactions.
- Responsible for monitoring and processing offline customer orders and requests.
- Manages product and service complaints forms from customers: monitoring and processing offline customer complaints and warranties.
- Ensures a correct offline order management: Quotations, Orders, Deliveries and Invoices.
- Owns the billing process: correct invoicing, conducts invoice rectifications requested by customers.
Start: Immediately
Location: Prague - Palmovka
- Advanced English
- Excellent communication skills in writing
- Knowledge of SAP is advantage
- Detail oriented and precise
- Skilled with Microsoft Office
Praha
